AI That's Native, Not Bolted On
Most AI is layered on top of existing, legacy software. Ours consolidates and unifies the stack. AXO's agentic AI reads your data, executes your workflows, and gets smarter with every conversation — no separate bot vendor, no separate application or browser tab.
Features
Conversational Intelligence. Spiral turns every conversation, review, and survey into searchable, decision-grade data. Ask anything. Build any view. No dashboards to develop.
Agentic AI Virtual Agents.They don't just chat, they act: pulling data, running workflows, resolving requests end to end, then handing off with full context when a human is truly needed.
Real-Time Agent Assist. The same AI that talks to customers stays on the line for your agents: live transcription, smart replies, sentiment, and summaries. After-call work drops to zero.
Better AI leads to bigger gains
Improve CSAT
Fewer repeats, faster resolutions, more revenue per relationship.
Drive Rapid ROI
Retire the tools you no longer need and give your employees AI superpowers.
Boost Agent Efficiency
Higher First Contact Resolution, better employee experience, less busywork.
Actionable Insights
Every conversation becomes a lesson the platform actually learns from.
AI Tools for Each Step of the Customer Journey
Seamlessly connecting customers to what they need —every time
Agentic Virtual Agents Handle the Chores
Self-service that reads backend systems and resolves requests directly, not a scripted bot that stalls at the first edge case.
Context Follows the Conversation
Real-time and historical data route every interaction to the right place the first time — human or virtual.
AI Stays in the Loop When a Human Takes Over
Live coaching, smart replies, and next-best-action so agents can focus on empathy instead of finding answers or adhering to processes.
Every Interaction Teaches the System Something New
Conversational analytics identify what's working, what isn't, and where the next automation opportunity lives.
KEY RESOURCE
Agentic Experience Orchestration: The Next Generation of CX Software
Unpack the seven steps of UJET’s Agentic Experience Orchestration platform, learn how deploying Agentic AI at every step of the customer journey delivers real-world business outcomes, and get started on your path to discovering ROI from legacy tool elimination and growing revenues and operations without needing additional headcount.
