Improve customer satisfaction and streamline your operations with UJET's AI-powered Contact Center as a Service (CCaaS) platform.
See How UJET Stacks Up Against the Competition
#1 in Enterprise and Mid-Market for Contact Center Operations
Why UJET
Advanced AI & Powerful Automation
UJET continuously integrates the latest conversational and generative AI breakthroughs for intelligent self-service, agent guidance, and process automation.
Enterprise Cloud Architecture
Built on a modern cloud foundation, UJET offers unmatched enterprise-grade security, scalability, reliability, and future-proofing.
Mobile & Smart-Device Centric
Features like biometric authentication, media sharing, and location awareness empower customers and agents alike for seamless interactions in the modern world.
CRM-First for Insights & Security
UJET's unique architecture delivers actionable insights while minimizing sensitive data storage (PII), simplifying compliance and enhancing customer trust.
Intuitive & Easy to Use
UJET's intuitive design minimizes agent training time, boosts adoption rates, and maximizes the rapid return on your AI investment.
“UJET helps make my job effortless. It’s easy to use, and this allows me to focus more on ensuring that I provide the highest level of customer service and improve on exceeding customer expectations”
Customer Service Representative
“UJET is very user-friendly. We love that customers can send us screenshots or videos so we can have more information about the issues they are experiencing. We can easily verify callers as well, and that’s awesome for security.”
Technical Coordinator
“UJET is easy to understand and it integrates well with our CRM. It makes it easy for us to contact our clients.”
Safety Specialist
Businesses all Over the World Trust UJET for Exceptional CX.
"UJET has really helped us in a number of ways … especially from a real-time workforce management perspective, because we've got some really well-built, integrated dashboards that allow us to see the different call and chat types that we're getting so we can allocate our workforce to where the work is. We're also able to get good historical reporting that tells us why are our customers calling. Our well-built IVR allows us to use that data to find ways to help the customer more effortlessly."–Julie Weingardt, COO
